Refund Policy

Thank you for shopping at SR HERBALS. We appreciate your order and want to ensure your satisfaction with every purchase you make from us. Please read this Return and Refund Policy carefully before making a purchase.

Damaged or Wrong Product:

- If you receive a damaged or incorrect product, we are here to help. Please contact us within 14 days of receiving your order, providing your order number, a description, and clear photos of the issue.
- Upon verification, we will gladly offer you a replacement of the damaged or incorrect item, or provide you with a full refund, whichever you prefer.

Conditions for Return and Refund:

- Returns and refunds are only applicable for damaged or incorrect products.
- The request for a return or refund must be made within 10 days from the date of product shipment to your doorstep.
- Products must be unused, undamaged, and in their original packaging to be eligible for return or refund.

How to Initiate a Return or Refund:

-To initiate a return or refund, please contact us via email at [srherbals1@gmail.com] or call us at [+923488634801]  with your order details and the reason for return/refund.
- Once your request is received and approved, we will provide you with further instructions on returning the item or processing the refund.

Non-Refundable Items:

   -Certain items are not eligible for return or refund, including but not limited to:
  - Digital downloads or services.
  - Items marked as final sale.
  - Products damaged due to customer misuse or negligence.

Refund Process:

- Refunds will be issued to the original payment method used during the purchase.
- Please allow up to [number] business days for the refund to reflect in your account, depending on your payment provider's policies.

Contact Us:

- If you have any questions regarding our Return and Refund Policy, please don't hesitate to contact us. You can reach us via email at [+923488634801].

Changes to this Policy:

- SR HERVALS reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By making a purchase from SR HERBALS you agree to abide by the terms and conditions outlined in this Return and Refund Policy. Thank you for your understanding and cooperation.